Notice on the Cancellation of Flights to and from Wuhan on 23rd of January（2nd part）

Dear passengers,

For the public safety concerns, the 2nd part of the flights operated by MU/FM  arriving at or departing from airport in Wuhan on 23rd of January will be canceled. Further flights adjustment will be made based on the progress of the epidemic. For more updated news, please visit our official website or APP or call us at 95530.

Canceled flights:

Waiver policy:

1. Passengers who apply for rescheduling for the first time can change it to any flights of original routes operated by MU/FM for free.

2. The re-application for rescheduling again shall be processed in accordance with the conditions of use of the ticket.

3. Passengers can enjoy a full refund free of charge of the ticket within the validity period from the original channel where ticket was purchased.

For ticket rescheduling or refund , please contact us at:

1. Original ticket issuing channels (Travel agency, Official website)

2. China Eastern Airlines’ 24-hour Hotline：95530

For overseas passengers, please call us at 0086-21-20695530.

3. China Eastern Airlines’ official WeChat account:中国东方航空， please sent “人工” for further help.

4. Please click “Change/Refund”or “online customer service”on our China Eastern Airlines’ official APP to change or refund your ticket.

Warm prompt:

Please pay attention to personal hygiene and make sure the room is well-ventilated. If you have a fever or the symptoms of respiratory diseases, please seek help at the local clinics as soon as possible.

                               China Eastern Airlines

 January 23rd, 2020