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Warm Reminder:
- 1. Online "Prepaid extra baggage" prepaid baggage services are only available for flights operated by China Eastern and Shanghai Airlines.
- 2. Only available for adults and children.
- 3. Only available for purchase six hours before flight departure.
- 4. "Prepaid Baggage"services purchased online from the official website can only be canceled online by logging in to the official website.
- 5. When using their points to prepay for baggage fees under "Prepaid extra baggage", members may only do so for themselves or their beneficiaries (list of beneficiaries to be determined in advance). 10 points are equivalent to CNY 1.
- 6. "Prepaid extra baggage" prepaid baggage services cannot be purchased for tickets that have already been used for check-in.
- 7. Should you wish to cancel an order, please apply for a refund through the original channel with which the service was purchased before check-in. Refunds are available within 12 months of the date of purchase.
