For website support & website inquiries：
| Country City | Address | Business Tel | Business Hours (excluding public holidays) |
| Canada Vancouver | 1307-1030 West Georgia Street, Vancouver, B.C. V6E 2Y3 B.C. V6E2Y3 Canada | +1 604-689-8998 | Mon.-Fri. 09:00AM-05:00PM PDT Time |
| Canada Toronto | 420-121 BLOOR ST E, TORONTO, ON M4W 3M5, Toronto, Canada | +1 416-926-8998 | Mon.-Fri. 09:00AM-05:00PM EDT Time |
China Eastern Airlines Headquarter Hotline：
+86 21 206 95530（24*7）