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Special Ticketing Arrangement for Japan

2011-05-10

Due to the recent earthquake in Japan, China Eastern Airlines would provide the affected passengers with special ticketing policy on the travel sectors between China and Japan. Passengers may apply for cancellation or rebooking of Japan tickets with all the concerned charges waived regardless of ticket restrictions. Details are as follows:

Ticket Cancellation
For journey dates on or before 10 April 2011, ticket refund penalty charges would be waived; Please apply refund with your ticket issuing travel agents on or before 10 April.

Ticket Rebooking
For journey dates on or before 10 April 2011, ticket rebooking fees would be waived provided that the same booking class is available on the rebooked flight under the same routing. All rebooking could only be made to flights on or before 30 April. Please enquire or rebook at concerned travel agents.

Thank you for your attention.